Our customers across Canada and the US have good things to say about their experience with Caribou Software.
United States SE - Testimonials
"Before discovering Caribou Software, we struggled with paper tickets for three weeks, and it was a nightmare. The moment we switched, everything changed for the better. We've been using Logger’s Edge for over three years now, and we can't imagine running our business without it. I've learned so much about the program over the years and I hardly need to call for support anymore, but it's reassuring to know that the support team is always available when needed. This program has made a huge difference in our day-to-day operations."
~ Green Leaf Forestry LLC - Islandton, South Carolina
"We've been using the Logger's Edge for about 9 months now, and have been very happy with it. We used to use Excel spreadsheets, and the Logger's Edge has absolutely reduced the time we spend on our settlement and reconciliation processes. Once I set my tract up, unless I have a price change, I don't have to touch it again. Plus, the landowners have really liked the statements and information we provide to them from the software. And the training and support has been great."
~ John ("Kole") Van Aernam - Van Aernam Timber Management, Inc., Cross City, Florida
“Caribou’s Logger’s Edge software coupled with their Loadmaster iphone App, which my loaders use in the woods to enter the tickets, has easily shaved a whole day a week from my load ticket management process. And it’s really helped cut down on mistakes as compared to my old methods of doing it in Excel spreadsheets. I also love the automated Advances feature so that I don’t have to remember which tracts still have outstanding balances. The software just handles it for me! I highly recommend the Logger’s Edge system and the Loadmaster digital ticket tracking app for loggers in our industry!”
~ Whitney Hickman - Pearl River Land and Timber, Wiggins, Mississippi
"The software is working great and we are really enjoying it! The pivot reports allow you the flexibility to instantly modify the structure of a report depending on what data you are needing at the time. It is a game changer!”
~ Steven from Loncala Incorporated - High Springs, Florida
I highly recommend Loggers Edge. It saves me time and money! I usually process about 200-300 tickets per week. It used to take me two days to just do tickets. With Logger's Edge, I can do all of the tickets, employee payroll & stumpage at once.
I import load tickets which is amazing! I can import all my loads from the four major mills in under 10 minutes. I used to have to manually enter each load so this has been a huge time saver itself. The imports also drastically eliminate errors in the data entry. Believe me when I tell you it’s the best thing since buttermilk!
I researched and demoed other software programs before making my decision, but nothing comes close to Loggers Edge! Like anything new, it was a bit intimidating at first, but after two weeks into using it, I felt like a pro! There is no long wait time for customer support. Jai, Carter and others are there for me each time I ever need a helping hand. The founder Teresa is a down to earth, easy to speak with person. If you’re a timber buyer or a logger, I highly recommend you give them a try.
This is the future of the timber industry with the simplicity we all love. Caribou has hit a home run with this one. I'm not paid or compensated to write this; as a matter of fact, if you like, you can get it from the source: my email is rocky@rangeforestry.com. If you want a logger/ timber buyer to give you the ins and outs of this software, feel free to contact me.
~ Rocky Burch, Range Forestry LLC. - Range, Alabama
I have been using Logger's Edge for about 6 months now and while I am still learning the program I loved what I have learned so far. We purchase some tracts of wood based on a composite price per ton. We can quickly enter in tickets to do our settlements and then run reports each week to see how we are doing.
It used to take a lot of time and work in excel to get the numbers we needed, Logger's Edge allows me the ability to run weekly reports off the tickets entered & quickly see the data I need in different layouts with the click of a button. It has cut my paper work time by at least 50 percent if not more. I enjoy the ease of entering tickets and how fast it is to generate reports. And also the ability of the program to allow you to customize a specific report.
~ Kyle Lott, Lott’s Logging Inc. - Pearson, Georgia
I am approaching being a one year veteran of Logger's Edge (LE). Having put 65 different contracts in the system and nearly 8000 load tickets, I feel as though I've hit some, but certainly not all, of the high points. I haven't had the opportunity to get into equipment costing as we had discussed it but am at the point where I can begin that process. Here are some of the things most notable in my mind:
1) Contract input is very simple and sets everything up from the very beginning. Whether it be a simple contract cutting contract or a pay-as-cut timber purchase contract. I have not gotten into lump sum purchases with depletion and interest costs and calculations, but see no issues with those types of contract entry. At this point in time we are able to purchase all our timber pay-as-cut.
2) As our crews come to the same shop each evening, daily or every other day ticket collection is not an issue. If I'm not able to collect scale tickets myself, I have a drop box in which to leave tickets if need be. From there, with contracts already set up in LE simply sorting tickets by market in numerical order takes very little time. Ticket entry could not be simpler. Ticket number, date and net weight are all that's required and move on to the next one. Do that for each of our four crews each day or every other day. At the end of the week, after all tickets are logged in, run the calculators and everything is done. At this point LE will let you know if you have any input errors or have left a market off the contract or whatever. I have worked with many error messages and am well versed. As I have had many, many years of logging tickets from writing each one down individually to excel spreadsheets to LE, this is the best I've ever worked with. I have had the opportunity a couple times to have to do a whole week of ticket input for each of the four crews all at one time and can truly say that I cut my time by 50% vs the next best system I used before. Without a doubt.
3) The biggest advantage I see with LE is, it is truly ONE STOP DATA ENTRY. Once tickets are input and the calculators are run, everything is done. Just go to Invoices and it's all there. Contract Trucking Payment, Stumpage Payment and Logging Payment. That's it, as well as anything wanted regarding crew production or anything else.
4) Scale ticket delivery reconciliation is very simple. Once a settlement is received, one simply goes to the appropriate date, contract and crew, check tickets off as being settled and all is done regarding payment and cost for that given time period.
5) A huge plus is support from the staff at Caribou Software. A few hours of online training and startup is quite easy. After purchase support is excellent. Email or call and response is great. Their knowledge is excellent and can guide anybody through any issues.
~ Chris Reynolds, Reynolds Forestry Services, Inc. - Andalusia, Alabama
"We are very happy with our Logger's Edge purchase. In fact, my boss and I were just commenting the other day that we wish we would have adopted Caribou sooner instead of staying with our old Excel worksheet approach. Excel was much too prone to errors, and one error in one place could have ramifications in multiple places. I could never have trained our new log payment assistant on my old Excel system, but with the Logger's Edge, I have been able to offload much of the day-to-day responsibility to him. And that is great because it means that if I am away for a few days, the work can still get done in my absence. We are probably saving 2-4 hours a week, and the entire work flow is so much smoother now that we are no longer reliant on our old spreadsheet system. I can't imagine handling our increased volume in Excel. I definitely encourage anyone who is still relying on an Excel-based system to make the switch to Caribou. You'll wonder why you didn't do it sooner."
~ Lynn Heard, Port City Timber Inc. - Climax, Georgia
"I used to do all our ticket tracking and settlements in Excel myself, and there was no way I could delegate the work to someone else without worrying about how many errors had crept into the spreadsheets. The Logger's Edge makes the process so seamless by leading me through the steps and eliminating so much of the room for error. I've now hired a clerk who was new to the business and not real comfortable with computers, and it was easy to get her trained on the Logger’s Edge. I now have more time to be in the woods, and more peace of mind that the results are accurate! In fact, we recently had a tract with 16 different pay rates for stumpage, and it was easy to set those rates up in the system and have it all "just work!" It would have been a nightmare doing that tract in Excel."
~ Griff Wilson, WilRidge Forestry, LLC - Chester, South Carolina
“Investing in the Logger’s Edge was definitely one of the better business decisions we’ve made in recent years. With three crews on three different tracts, it’s really helped reduce the stress of staying on top of the jobs. It helps us ensure we are paid properly for all our tickets, and gives us really good visibility of the production and profits of each job. I am out in the woods a good bit of the day, but still have time to run the Logger’s Edge myself, without the need for extra clerical help to keep it up. Usually, my intuition about how we’re doing on each job is pretty accurate, but seeing the results in the software to validate my intuition gives me that extra peace of mind to sleep better at night.
Before we got the Logger’s Edge, our business reporting was pretty much non-existent. But it’s interesting what you learn from being able to keep closer tabs on your tract by tract production and costs. We recently harvested two tracts, both with the same prices paid by the mill. One was closer to the mill, but had poorer quality wood; the other tract was further away, but the wood quality was sufficiently better that we thought we’d do much better in terms of our profits on that higher-quality tract. In reality, it turned out that while we did somewhat better on the tract with the higher quality of wood, the extra transportation costs ate up more of that additional profit than we expected. We would never have been able to see such differences before we had the software.
I’d definitely recommend this software to any logging company with two or more crews, and would even recommend it for single-crew companies if they had a lot of prices to keep track of, and wanted better visibility of their tract by tract performance.”
~ Dirk Bennett, Bennett & Sons Logging, Inc. - Fulton, Mississippi
"I am very pleased with Logger's Edge and I am very thankful for the team at Caribou. The patience our Caribou trainer gave me was amazing. She took the time to train me but also guided me through each step and explained why and how things are done, because I knew nothing about logging lol. By the time my sessions were over I felt that I had made friends with all of you. Every time I called there was always a willing and friendly voice on the other end. I appreciate the reassurance and I am comfortable with the program knowing that ya'll are just a phone call away. I wanted to express my thanks and let you know that my experience has been very enjoyable. What ya'll do and the way you treat people does not go unnoticed!! Once again thank ya'll"
~ Natosha Martin - Bearcat Logging - Oakdale, Louisiana
"We get more done in less time with the Logger's Edge! The software has cut the time we spend on our load ticket tracking and payment/reconciliation process in half. With the software, I now enter the tickets once, not multiple times, and if I make a mistake, I correct it in one place, and the correction flows down to every settlement and every report automatically.
Our mill reconciliation process is much faster and smoother as well. Plus, the software generates tract profitability reports automatically so that we don't have to do that as a whole separate step. And the Georgia Timber Tax feature has been a big help. Overall, we are very pleased with the system!"
~ Joy Thornton - Coldwater Timber Company - Elberton, Georgia
"One of the biggest benefits is the reduction in the time we spend entering tickets and generating pay statements and reports. Where we used to spend a whole day entering ticket information and generating pay statements for the week, it now only takes us about 3 hours."
"Another big benefit is the accessibility of the data. I used to have to dig through folders to find and individual ticket, or a certain weeks statement. Now, I can just go to the software, and pull up that same information in a matter of seconds. Also, the ability to generate and print reports on how a tract is cutting out, profit and loss, and weekly production is a huge asset."
"The Caribou team is very helpful whenever I have a question about anything. They are very easy to contact, and they are also very good about keeping in touch to make sure all of my needs are met with the software. They are always coming up with ways to make the software better."
~ Nate Faircloth - Peach State Timber Company - Cordele, Georgia
"With the Logger's Edge, I just have to enter my tickets once, and that's it. From there, it lets you pull pretty much all the information you want in whatever variation you need. It generates my landowner, contractor, and trucker statements all at once. Plus, I can pull my tract profit and loss reports and reconcile my mill settlements, just by keying the tickets one time."
"The Logger's Edge saves me so much time every week compared to my old pen and paper method. My old manual process took much longer, and required way more cross-checking. In the last few years, our volume has doubled, and yet I spend about half the time I used to spend on my paperwork. The software is just a beautiful thing!"
~ Michele Tarkenton - Seaboard Timber Co., Inc. - Plymouth, North Carolina
"I love Caribou and their Logger's Edge software for many reasons, but the biggest is that it saves me TIME TIME TIME. Not to mention, it gives me the ability to run any type of report you could imagine. After many years of fighting with Quick-books and Excel, I was blown away at how easy & efficient the Logger's Edge is for entering tracts & loads. Then add how amazing the Caribou Team has been and this program is a no-brainer! Teresa, Jai & Brad have gone over & above to teach & answer any questions I have had. These guys & the software have made my world a HAPPIER place, and I cannot thank them enough! I definitely urge any logging company to just give it a try, you will not be disappointed!
~ Katie - South Central Timber Harvesting & Land Clearing, LLC - Williamson, Georgia
"The software has been a real life saver for us! Last week, we needed to look up some tract and delivery information from 6 years ago, and it was an easy click of a button instead of having to dig through old paper file folders. All our ticket information is so accessible with the Logger's Edge, and we are able to generate all kinds of reports like landowner payments and volume summaries. We sometimes have as many as 15 crews on the go, and I can't imagine handling pay day without it!"
~ Plains Logging Co. - White Plains, Georgia
"The program is so flexible and saves me time, super easy to enter tickets and get the pay statements & reports I need. Every time I have called Jai and the rest of the team have always been rights there.
Very refreshing to know that I can call and get help when I need it. They do their best to help right away."
~ Jim Mackenzie - Southern VA Forest Products, LLC - Courtland, Virginia
"The software is the best thing we’ve ever purchased! It doesn't hardly let me make a mistake."
~ Pam - Bett's Forestry - Blountstown, Florida
"I'm glad I invested in Logger's Edge because I'm able to keep track of Landowner Settlements, Mill Reconciliations, P&L & Tract Statistics, Quarterly Timber Tax Reporting, and Vendor 1099 Statements with ease. Logger's Edge is also very user friendly and the Professional Team there are always there for me when I need Tech Support. It saves me time by catching errors before Settlements are processed. I enjoy being able to use the Business Reports feature of the Software to manage my Planning and Financial Analysis. The reports also look very professional"
~ Shane from Ohoopee Land & Timber, LLC. - Cobbtown, Georgia
http://www.ohoopeelt.com
"I purchased The Loggers Edge System and have been nothing but satisfied. The system does everything I wanted and more. After learning a few new features I didn't really think about when I was looking for new software I realized I had hit a home run with this investment for my company. The software has made running my business more efficient not only in quality reports for my landowners and in office use, timber tax form creation, P&L summaries and tract summary information but it has cut our office time in half with an easy to use format.
The Caribou Team is always ready to help and is by far up to any task, problem or answer that you might need help with.
Thanks for your product and making my business more productive and efficient."
~ Ben from H&H Timber Company - Metter, Georgia
“We started using Logger’s Edge earlier this year and haven’t looked back! We operate 7 logging crews in Arkansas, and this has been the perfect fit for us. The Caribou Software team has been extremely helpful every time we have worked with them. Highly recommend!"
~ Grant Taylor from Shelby Taylor Trucking, Inc. - Sheridan, Arkansas
"Oh my - we’d be ducks out of water if we had to go back to doing our loads in Excel. It’d be like going backwards in time! If we didn’t have our Logger’s Edge, it’d be like going back to the days before we had cell phones.”
